Shipping policy

Shipping Policy for Arch Theory Displays

Last updated: 4/24/2024

Thank you for visiting and shopping at Arch Theory Displays. The following information outlines our shipping policy.

Domestic Shipping Policy

Shipment processing time: All ready-made orders are processed within 2-3 business days, or up to 2 weeks for custom orders. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

Shipment confirmation & Order tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes: Arch Theory Displays is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages: Arch Theory Displays is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy: We currently do not ship outside the United States. For any special international shipping requests, please contact us at megan@archtheorydisplays.com

Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Contact Us: If you have any questions about this shipping policy, please contact us at megan@archtheorydisplays.com